Awesome customer service! Quality service with very friendly staff!
Mr; Raúl excellent salesman, he always treated us with kindness and did his best to help us in our first purchase of a vehicle.
Service advisor Michael did a great job getting my service done quickly and at the most reasonable price I could find.
Great customer service as always and thank you!
Very nice service!
Our sales rep, Manuel, was amazing. He showed us all of the features in our new Bronco. Also, Sewell Ford Odessa kept their word and did not have any dealer markups. Took about two hours to test drive, go over features, and sign paperwork. We’ll worth the 4 hour drive for us.
Top of the line service. Ask for Mario.
Though waiting for my Bronco to be built and delivered was on the long side Sarah was always great answering my questions and keeping me informed. Everything promised at order was fulfilled!
Had a battery issue. After several attempts/conversations requesting to just get it swapped, they finally were able to get it in without a month long wait for appointment.
Great experience in buying my new car. Leo is the best salesman!
Mario at Sewell Ford in Odessa is such a wealth of knowledge. Sewell treated us wonderful. From the first phone call to picking up the car to follow up the entire experience was delightful.
Great communication and great service. My car was finished and ready for pick up in a well timely manner
It was our very first time purchasing a vehicle we never done it before have no credit and the financial guy was awesome enough to put in a favor and get us a very good deal for our 2018 Yukon and the sales representative SARAH RIDER was awesome and took VERY good care of us and made sure that everything was going good very honest about the whole process very thankful to have had her as our sales representative if we ever look into another vehicle in the future I will definitely be looking personaly for Sarah rider and Kevin Tavarez!! ...
One of the best dealerships I’ve ever been to for service I’m still skeptical if they actually put full synthetic in like I asked in my 2019 f150 3.5 ecoboost I think they put in synthetic blend in my engine I was in and out very fast very professional and very nice place I had to make a appointment 2 weeks ahead of time for an oil change just fyi to new customers
Best experience at an auto service company I've ever experienced.
Outstanding service, amazing people, comfortable atmosphere. Understanding your need as a buyer. Can't say enough about the experience. Top notch
First time buying from this dealership. Everyone was extremely friendly and professional. The dealership itself is very nice with plenty of amenities. Would definitely do business here again.
Had the best experience on my first oil change for my new car. My sales rep was especially kind and very professional. She treated me like family. I will definitely recommend Sewell dealership to my friends and family. Thank You!
Whether it's sales or service the guys always go above and beyond
We had a great experience purchasing our mustang Mach E GT from Manuel. Great car, great service.
I drive here from Midland. Very nice people. Manual is the parts guy who helped me. Please forgive me if I got his name wrong.
My husband had a great experience there a couple of years back so we decided to go there today for my vehicle. Leo helped me into the car Ive always wanted and got me as close to the price as possible. He was very caring and helpful. I will most definitely refer anyone looking for a vehicle to head that way and ask for Leo.
Recently had my vehicle serviced for a minor repair and I was satisfied with the attentiveness and help I received by Anthony in the service dept. He worked quick and well with my dealership where I purchased my vehicle and made sure my I would get my car within that same day. Great customer service and very professional!!
Brandon Utley and his assistant Luz are our go to salespeople at Sewell Ford!! Brandon's honesty, attention to our needs and desire to help are why we return time and again for our vehicle needs. His kindness goes above and beyond; same for Luz! Thank you both for all you do to ensure our experience is the best!
Service department gave great customer service, truck was ready well before I expected, staff was very friendly and courteous.
Sewell Ford is a great place. I purchased a car from pre-used lot 6 years ago. I can honestly say the engine works great still and never had big issues with my vehicle. If my vehicle needs parts or maintenance, and even new airbags. I was happy to bring it by. If you need a Ride they will pick you up, drop you off.The team is Amazing except for this recent encounter with the Main receptionist and the guy that sits right by her are Useless !!! don’t bother with them go to the advisor service team. Go with Anthony ...
A most pleasant experience from my welcome, giving information of needs, to the beautiful waiting area, to the finished service and explanations -- even the payment was reasonable.
Excellent customer service beginning with the scheduling of a warranty service, to drop off, to pick up! My vehicle was completed much earlier than anticipated and came back with a fresh detail. Highly recommend Sewell Ford!
Everything was done to my vehicle as promised , And received my truck Back sooner than Was told Great people Very kind looking forward for my next service date.
Excellent service team, experienced staff, exceptional sales team. Best dealership in the Permian basin. Only thing I could think of adding is an accessory sales.
Very professional & quick on servicing my vehicle
Called ahead of time and scheduled my oil change. They came to pick up my car from my job and took it to get the oil changed came back dropped it off in a timely matter
I was amazed at the high level of service I received and the car wash provided as part of the service.
First time at the service department at Sewell Ford and was very happy with the entire process. It did take 3 weeks to get an appointment, but then the work was completed in 1 day when I was expecting 2-3. Courtesy driver was very nice when taking me home and also when picking me back up when my truck was done. Will definitely be back.
Our new 2022 Bronco from Sewell Ford is absolutely amazing and our sales person Sarah was the best. Picked us up at the airport had us out of there in no time. everything went very smooth. I cannot wait to order another vehicle with Sewell Ford and Sarah.
Love my Ford/Lincoln customer service representatives!
Sewell Ford has an excellent service department. I had a ford Explorer that was purchased at another dealership. They took such good care of us that when it came time to purchase a new pickup we chose Sewell Ford as the place to buy from. They show high integrity in their sales force. They treated us very well. It was a great experience.
Great place to get your oil changed! Ms. Lopez goes above and beyond to make you feel welcome.
Brought in a truck purchased elsewhere for a couple recalls and they could not have done a better job. Yvonne Gutierrez was the rep, quick turn around and they even gave me a ride home while it was in the shop.
Sewell Ford Lincoln is exceptional when it comes to taking care of their customers! Jesse is a great example, an awesome Service Advisor. He is very knowledgeable and will take great care of you and your vehicle.
Always a great experience when buying a vehicle or having it serviced or repaired. When it comes to service, it would really be difficult to match their customer service & accommodations. If you buy your vehicle from Sewell & have to have it serviced there, they always provide you with a nice loaner vehicle free of charge, doesn't matter how old your vehicle is, if you bought it there, you get a loaner free of charge. My F-150 that I bought there is 8 years old with 175,000 miles on it & they still treat me like I had just bought ...
I have purchased 2 trucks from here in the last 2 1/2 years. Sarah took excellent care of me the first time. And when went back and ordered my second truck was greeted like an old friend and she took just as good of care of me as the first time. Even offered to order heavy duty rubber floor mats for me!! Which she explained that my Ford points would cover the cost, and I basically got them for free! I have sent anyone I know looking to buy to the dealership and to her .
Thsi dealership have helped me in the past with getting a vehicle and it has made the process so easy to get into another vehicle. Great customer service! Highly professional, caring, and respectful people here.
in and out no fuss no worries much appreciated
Service department is great. Be aware they're usually late to pick up your vehicle and the car wash is just a drive thru the wash tunnel nothing more. All in all it's been great.
Excellent Dealership! I will only purchase from the Sewell Family Dealerships!
Great customer service. Raul is awesome, if i ever want another vehicle i will go to sewell ford and see Raul. Tim’s is the best at service department. Highly recommend. Thank you
I didn't have time to come get my truck after the service was complete, so they brought it to my house for me.
Always has parts I need
Great customer service! Highly recommend them.
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