Our new 2022 Bronco from Sewell Ford is absolutely amazing and our sales person Sarah was the best. Picked us up at the airport had us out of there in no time. everything went very smooth. I cannot wait to order another vehicle with Sewell Ford and Sarah.
Love my Ford/Lincoln customer service representatives!
Sewell Ford has an excellent service department. I had a ford Explorer that was purchased at another dealership. They took such good care of us that when it came time to purchase a new pickup we chose Sewell Ford as the place to buy from. They show high integrity in their sales force. They treated us very well. It was a great experience.
Great place to get your oil changed! Ms. Lopez goes above and beyond to make you feel welcome.
Brought in a truck purchased elsewhere for a couple recalls and they could not have done a better job. Yvonne Gutierrez was the rep, quick turn around and they even gave me a ride home while it was in the shop.
Always a great experience when buying a vehicle or having it serviced or repaired. When it comes to service, it would really be difficult to match their customer service & accommodations. If you buy your vehicle from Sewell & have to have it serviced there, they always provide you with a nice loaner vehicle free of charge, doesn't matter how old your vehicle is, if you bought it there, you get a loaner free of charge. My F-150 that I bought there is 8 years old with 175,000 miles on it & they still treat me like I had just bought ...
I have purchased 2 trucks from here in the last 2 1/2 years. Sarah took excellent care of me the first time. And when went back and ordered my second truck was greeted like an old friend and she took just as good of care of me as the first time. Even offered to order heavy duty rubber floor mats for me!! Which she explained that my Ford points would cover the cost, and I basically got them for free! I have sent anyone I know looking to buy to the dealership and to her .
Thsi dealership have helped me in the past with getting a vehicle and it has made the process so easy to get into another vehicle. Great customer service! Highly professional, caring, and respectful people here.
in and out no fuss no worries much appreciated
Service department is great. Be aware they're usually late to pick up your vehicle and the car wash is just a drive thru the wash tunnel nothing more. All in all it's been great.
Excellent Dealership! I will only purchase from the Sewell Family Dealerships!
I didn't have time to come get my truck after the service was complete, so they brought it to my house for me.
Always has parts I need
Great customer service! Highly recommend them.
Michael Fabbri was 1 in a million. I've never felt so welcomed and taken care of than I was by him. 100% all around great company!
Sewell and their personnel take great care of my family and our vehicles each and every time we need them. I recommend Sewell for maintenance, repairs or purchasing a vehicle.
Mike Stanton and his sales staff ALWAYS go above and beyond to make the car buying experience go smoothly. True professionals and easily make Sewell Ford the best place to purchase a vehicle.
75% of my purchase was completed online. Raul was my sales rep, and he was straightforward and honest the entire process. He hit the price I needed, and held the vehicle for me to come purchase even though it is a hot market and he could of sold it quicker, and probably for more. Tony in finance was fantastic, he didn’t upswell a single thing, and I was in and out of the finance office in about 15 minutes. Although their financing did not beat my Credit Union, they did not push me or hassle over choosing my own financing. Sewell ...
my truck was fix right the first time and in a timely matter
Front end and ac/heater repair. Did quality work, customer service efficient and friendly. A bit pricey but I am satisfied.
Trent in service 👍,Johnny Brown in car sales 👍
Sewell Ford's service team is always professional and courteous. The service department is always a pleasant experience.
Jesse is the reason I continue to come to Sewell Ford for service. I have no idea what goes on in the shop but I know I can trust that he’ll make sure my truck is serviced right and on time. It’ll be a disappointment if he ever leaves.
I bought my first vehicle from Sewell, and was met with amazing service the entire time. Carlos was an amazing sales consultant and can help anyone find what they are looking for.
Always a superior experience with knowledgeable and friendly people to assist you! Highly recommend Sewell Ford Lincoln!
Extremely happy with the service I received ordering my new vehicle.
Front desk good customer service, first time there. Sonie is a awsome sales person, good customer service. Thank you Odessa Sewell for good customer service
Robert was so helpful and amazing to work with. I will definitely be buying my next vehicles from him and sending everyone I know his way. Also shout out to the manager there for working out a new deal with the back in the fly for me just to make sure I got the financing I needed! Will come back again 10/10
Outstanding service which began on 8th street Sewell with Robert Herricks being my salesman. He is absolutely awesome and I could not have asked for a better experience! Will definitely refer others to him !
Great dealer, if you want the best customer service in West Texas this is the place to go. Very knowledgeable sales personnel.
Of course I take my vehicle to Sewell Ford for repairs. Over the past 13 years with my Lincoln truck with normal wear and tear of my car sometimes things have to be replaced. I am comfortable to call in to make an appointment and know my appointment is the earliest availability. I look forward to dealing with staff in Lincoln department, they are always courteous with a smile thru the telephone. Thanks so much for making my visit a special time every time,
It was easy to get me car registered for service. I was early and they were still able to see me and were done with my oil service in about 30 min.
Traveling from Utah to Texas to trade in my Ford F350 for a new F350 was a worthwhile experience;. Total customer commitment and very fine facility where I picked up my new Ford F350. Would highly recommend this dealership to anyone, anywhere.
Robert from England, gave us a very professional buying service, went over and above his job. Got us qualified at a great monthly rate. Looking forward to giving your reference and cards to all our family and friends.
Excellent service. Very professional and attentive. They have gained a customer for life.
Professional, honest hard working people. Robert Herricks is amazing to work with. He works extremely hard to make sure that I was taken care of. I’ve always dreamed of a super duty and that day finally came on 02/14/22! I looking forward to doing many more deals with Sewell!! Thank you all!!
(Translated by Google) Good deal and fast. (Original) Buen trato y rápidos.
Really friendly and very helpful, nothin can beat the people there very humble and willing to help 100% when the type of time we are in!!!!
Excellent from the sale to the service. Highly recommend for your next purchase
They made my shopping for a vehicle simple, they listened to my needs and delivered!!
Working with Robert was such a great experience. He was on the ball with everything and made buying a car an easy and great experience.
Very helpful and well mannered. I would recommend to a friend. Great service there. Made sure everything was right for me
We use their Ford and Lincoln services. Their customer service representatives are always very friendly and helpful. With Lincoln services, they always come up and pickup my vehicle and leave a loaner. They’re very communicative and relay what needs to be done to your vehicle in an understandable way. Also, whenever we have to come to location, we love being able to go to the Press Cafe that’s on site.
Came to Sewell Odessa from another Ford dealer in Midland who had botched my last service. Michael Fabbri was great and knocked the "Customer Service" Motto out of the park. Great job, quick, in and out; net result very happy. Will be making the short drive over to Odessa for my next vehicle. Thank you Michael and Team Sewell!
I’ve now purchased several trucks here. Cory has done an excellent job from start to finish. Great follow up and a great assist to Sewell. Upper management should take a hard look at this quality person.
Best service department I ever have been too!
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